iQor Call Center Closes Business | News, Sports, Jobs


A call center on East 25th Avenue has closed its doors.

The business, formerly known as iQor, first introduced the new customer service Cos. Inc. AS opened its doors on April 6, 2009 in the former Martin Food Market building on 25th Avenue, which it leased from Twenty-Fifth Avenue LLC.

In 2009, the company said it planned to bring 480 customer care jobs to Altuna. In 2010, the company announced that it had 200 employees and plans to add 225 more by the end of that year.

The name of the call center, which was home to a customer care team responsible for fielding and managing in-bound consumer calls for retail customers, was renamed New’s parent company to Asurion in 2013.

In 2017, St. Petersburg, Fla.-based iQor, a global provider of business process outsourcing and product support services, entered into an agreement to acquire a portion of Asurion’s customer support operations, including the Altoona location.

Now, Twenty-Fifth Avenue LLC, owned and operated by Devoris Real Estate and Lauruk Real Estate Company, is attempting to find a tenant for the 43,300-square-foot building.

“It is always disappointing to see a big national business close its business in Altuna. iQor has provided many jobs for local residents. It is my understanding that many of them will continue with iQor as remote employees.” Partner Andrea Cohen said. “We are actively marketing and showcasing our convenience and hope to secure a new tenant or buyer in the near future.”

iQor officials did not respond to a request for comments.

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